Shipping policy

1. DELIVERY

We currently ship within Poland via InPost.

Available delivery method: InPost Parcel Lockers (24/7)

Order Processing Time

Orders are prepared for dispatch within 1–3 business days after payment has been confirmed and received.

Once dispatched, the standard delivery time via InPost is typically 1-3 business days, depending on the carrier.

The estimated total order fulfilment time (order processing and delivery) is typically 2-6 business days.

InPost Parcel Locker Delivery

Parcel Locker deliveries are handled by InPost couriers. Once your parcel has been placed in the selected Parcel Locker, you will receive an email notification confirming that it is ready for collection.

InPost Courier Delivery

Courier shipments are delivered on business days during the courier's working hours. The exact delivery time depends on the courier's route and cannot be specified in advance. InPost also offers weekend deliveries to selected Parcel Lockers. The availability of this service depends on the carrier and the location of the collection point.

Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking number and a link to track your shipment.

Delivery Delays

If your delivery is delayed:

  • check the current shipment status using the tracking link provided,
  • make sure the carrier has not attempted delivery,
  • if the tracking status has not changed for an extended period or you have any questions, please contact us. We will be happy to assist you and liaise with the carrier on your behalf.

2. PAYMENT

Payment is made during checkout by selecting your preferred payment method.

Accepted payment methods:

  • BLIK
  • Credit and debit cards (Visa, Mastercard)
  • Apple Pay
  • Google Pay
  • Shop Pay

Your order will be processed once payment has been successfully confirmed.

3. INVOICE

An invoice is issued for every order as proof of purchase. We issue electronic invoices only, which are sent to the email address provided when placing your order, in accordance with applicable legal regulations.

Please ensure that the email address provided is correct, as both your invoice and order confirmation will be sent to this address. If you experience any issues or need to update the details on your order or invoice, please contact us via the contact form or by email so that we can assist you as quickly as possible.